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Privacy Policy

At Ram Roofing USA, your privacy is very important to us. This Privacy Policy explains how we use and protect your personal information when you visit our website or contact us through our forms.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries or service requests
  • Send estimates or follow-up information
  • Improve our website and services
  • Communicate with you (if you’ve given permission)

We do not sell or rent your information to third parties. We may share your information with trusted partners who help us operate our business (like web hosting or marketing tools), but only as needed and with proper protection.

Handling of Phone Numbers

1. Statement of Non-Sharing

We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.

2. Text Message Frequency

We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.

3. Message and Data Rates May Apply Disclosure

When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.

Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us recognize returning visitors, understand user behavior, and tailor our services accordingly. These cookies may track data such as the pages you visit, the time you spend on the site, and how you interact with certain elements.

Some cookies are essential for the site to function properly, while others help us optimize performance and user experience. You have full control over how cookies are used — most web browsers allow you to modify settings to accept, reject, or notify you when cookies are being used. Disabling cookies may affect certain features of the website, but you’ll still be able to access core services.

We do not use cookies to collect any personally identifiable information unless you voluntarily provide it to us.

Data Security

We take data protection seriously and implement appropriate technical and organizational measures to safeguard your personal information. These measures may include secure servers, encryption protocols, firewall protection, and restricted access to data only by authorized personnel.

While we strive to maintain the highest standards of security, it’s important to understand that no method of transmission over the internet or method of electronic storage is completely secure. We regularly review and update our security practices to respond to evolving threats and to ensure the continued safety of your information.

We encourage users to protect their own data by using strong passwords and avoiding sharing sensitive information through unsecured communication channels.

Your Rights

You have the right to know what personal information we collect, how it’s used, and who it may be shared with. If you wish to update, correct, or delete the information you’ve provided to us, you can contact us at any time using the details below.

You may also request to opt out of certain communications or ask us to stop using your information for specific purposes. We will process such requests in a timely manner and in accordance with applicable data protection laws.

We respect your privacy rights and are committed to giving you full transparency and control over your personal data.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Whenever we make significant changes, we will revise the “last updated” date and provide a clear notice on our website.

We recommend reviewing this page periodically so you’re always aware of how your information is being used and protected.

Your continued use of our services after any policy updates constitutes your acceptance of the new terms.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data handling practices, we’re here to help.

You can reach out to us through any of the following:

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